Following a review of our procedures and advice around best practice from our insurers, Barnsbury Housing Association will no longer be holding copies of keys for residents and will be returning them to residents at the earliest possible opportunity.
BHA are currently updating our records and finalising the process of returning keys to residents and will be writing out to residents directly to inform them of this decision and how to collect their keys from us.
As BHA will no longer retain a set of keys to your property, we strongly recommend that residents give a spare set of keys to your home to a family member, friend or neighbour in case of emergencies. We also recommend that you inform BHA of who holds a spare key so we can also access your home in an emergency.
Key returns will not apply to Sheltered Housing residents.
Please contact us if you have any questions or concerns regarding this.