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Reporting anti-social behaviour

Anti-social behaviour covers a range of problems. These include noise and disruptive behaviour that disturbs individuals or the wider community, as well as behaviour that threatens the physical or mental health, safety or security of another household.

We take reports of anti-social behaviour seriously and will work together with our residents to keep our neighbourhoods safe and peaceful. Under the terms of your tenancy agreement, you are responsible for making sure that your household and your visitors do not cause a nuisance.

If you have a complaint about someone living near you, try talking to the person first. Explaining the situation can help them to see your point of view and the discomfort it is causing. If you have tried talking and the problems have continued, you don’t feel able to speak directly to the person, or the problem is getting worse, then you should contact us on 020 7704 2324.

If a crime is committed you should call the police:

  • call 999 if it is an emergency and someone is in danger; or
  • call 101 to report the crime to your local police station.

You can also call the 24-hour Islington anti-social behaviour hotline on 020 7527 7272.

To help us build a picture of the problems you have experienced, we’ll ask you to keep a diary of nuisance events. We have forms available to help you to record these. We need these forms in order to be able to take action, so it’s important that you complete them. Contact us to request these.

We understand that many people who report nuisance problems wish to remain anonymous because they are afraid they may be targeted or the problems will get worse. We’ll do everything we can to support you, and we’ll treat the information that you give us confidentially whilst we investigate your complaint. However, you need to be aware that this may restrict the action that we can take.