Policies and procedures

BHA has a wide range of policies and procedures affecting tenants.

It is not possible to make all of these available to download but the most important ones are available to download.

If you require more information on any of these documents or require copies of other tenant policies or procedures please phone 020 7704 2324 or info@barnsbury.org

• Repair responsibilities
• Complaints
• Antisocial behaviour 
• Allocations and lettings