Policies and procedures

We have a wide range of policies and procedures to make sure our services are professional, our standards consistently fair and high and we are guided by the very best practice for our sector.

Those listed below and available for download are the policies we get asked about most often.

If you want more information on any of these documents or want a copy of any of our other tenant policies or procedures please phone 020 7704 2324 or info@barnsbury.org

• Repair responsibilities
• Complaints
• Antisocial behaviour 
• Allocations and lettings